Returns & Exchanges

At l'Étoile de Saint Honoré, we are committed to ensuring your complete satisfaction with our luxury fashion collections. If your purchase does not meet your expectations, you may return or exchange eligible items within 14 days of receipt.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Parcel

Place the items in their original packaging, ensuring all designer tags, security seals, and dust bags are intact and included.

3

Affix the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and retain your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing